Monday, November 28, 2011

How much crazier can Black Friday get?

A Black Friday shopper takes a rest with purchases at Northpark Mall in Ridgeland, Miss., on Friday, Nov. 25, 2011. (AP Photo/The Clarion-Ledger, Vickie D. King) NO SALES

A Black Friday shopper takes a rest with purchases at Northpark Mall in Ridgeland, Miss., on Friday, Nov. 25, 2011. (AP Photo/The Clarion-Ledger, Vickie D. King) NO SALES

A consumer rests herself and her bags in Herald Square during the busiest shopping day of the year, Friday, Nov. 25, 2011, in New York. Some of the nation's major chain stores opened late Thursday, competing for holiday shoppers on the notoriously busy Black Friday to kick off a period that is crucial for the retail industry. (AP Photo/John Minchillo)

Black Friday shoppers line up outside of a Kmart store in Salem, Ore., early Friday, Nov. 25, 2011. (AP Photo/Statesman-Journal, Timothy J. Gonzalez)

This photo provided by the Maricopa County Sheriff?s Office, shows Jerald Allen Newman, 54, after his arrest Thursday, Nov. 24, 2011, at a Walmart store in Buckeye, Ariz. Buckeye police are coming under fire for a video posted online Friday that shows Newman on the floor of the store with a bloody face after police took him to the ground. Police say he was resisting arrest but his wife and witnesses say he was just trying to protect his grandson during a chaotic rush for discounted video games. (AP Photo/Maricopa County Sheriff's Office)

Black Friday shoppers take a rest at Westfield Galleria at Roseville in Sacramento, Calif., on Friday, Nov. 25, 2011. (AP Photo/The Sacramento Bee, Hector Amezcua) MAGS OUT; TV OUT; MANDATORY CREDIT

(AP) ? Pepper-sprayed customers, smash-and-grab looters and bloody scenes in the shopping aisles. How did Black Friday devolve into this?

As reports of shopping-related violence rolled in this week from Los Angeles to New York, experts say a volatile mix of desperate retailers and cutthroat marketing has hyped the traditional post-Thanksgiving sales to increasingly frenzied levels. With stores opening earlier, bargain-obsessed shoppers often are sleep-deprived and short-tempered. Arriving in darkness, they also find themselves vulnerable to savvy parking-lot muggers.

Add in the online-coupon phenomenon, which feeds the psychological hunger for finding impossible bargains, and you've got a recipe for trouble, said Theresa Williams, a marketing professor at Indiana University.

"These are people who should know better and have enough stuff already," Williams said. "What's going to be next year, everybody getting Tasered?"

Across the country on Thursday and Friday, there were signs that tensions had ratcheted up a notch or two, with violence resulting in several instances.

A woman turned herself in to police after allegedly pepper-spraying 20 other customers at a Los Angeles-area Walmart on Thursday in what investigators said was an attempt to get at a crate of Xbox video game consoles. In Kinston, N.C., a security guard also pepper-sprayed customers seeking electronics before the start of a midnight sale.

In New York, crowds reportedly looted a clothing store in Soho. At a Walmart near Phoenix, a man was bloodied while being subdued by police officer on suspicion of shoplifting a video game. There was a shooting outside a store in San Leandro, Calif., shots fired at a mall in Fayetteville, N.C. and a stabbing outside a store in Sacramento, N.Y.

"The difference this year is that instead of a nice sweater you need a bullet proof vest and goggles," said Betty Thomas, 52, who was shopping Saturday with her sisters and a niece at Crabtree Valley Mall in Raleigh, N.C.

The wave of violence revived memories of the 2008 Black Friday stampede that killed an employee and put a pregnant woman in the hospital at a Walmart on New York's Long Island. Walmart spokesman Greg Rossiter said Black Friday 2011 was safe at most of its nearly 4,000 U.S. stores despite "a few unfortunate incidents."

Black Friday ? named that because it puts retailers "in the black" ? has become more intense as companies compete for customers in a weak economy, said Jacob Jacoby, an expert on consumer behavior at New York University.

The idea of luring in customers with a few "doorbuster" deals has long been a staple of the post-Thanksgiving sales. But now stores are opening earlier, and those deals are getting more extreme, he said.

"There's an awful lot of psychology going on here," Jacoby said. "There's the notion of scarcity ? when something's scarce it's more valued. And a resource that can be very scarce is time: If you don't get there in time, it's going to be gone."

There's also a new factor, Williams said: the rise of coupon websites like Groupon and LivingSocial, the online equivalents of doorbusters that usually deliver a single, one-day offer with savings of up to 80 percent on museum tickets, photo portraits, yoga classes and the like.

The services encourage impulse buying and an obsession with bargains, Williams said, while also getting businesses hooked on quick infusions of customers.

"The whole notion of getting a deal, that's all we've seen for the last two years," Williams said. "It's about stimulating consumers' quick reactions. How do we get their attention quickly? How do we create cash flow for today?"

To grab customers first, some stores are opening late on Thanksgiving Day, turning bargain-hunting from an early-morning activity into an all-night slog, said Ed Fox, a marketing professor at Southern Methodist University in Dallas. Midnight shopping puts everyone on edge and also makes shoppers targets for muggers, he said.

In fact, robbery appeared to be the motive behind the shooting in San Leandro, about 15 miles east of San Francisco. Police said robbers shot a victim as he was walking to a car with his purchases around 1:45 a.m. on Friday.

"There are so many hours now where people are shopping in the darkness that it provides cover for people who are going to try to steal or rob those who are out in numbers," Fox said.

The violence has prompted some analysts to wonder if the sales are worth it, and what solutions might work.

In a New York Times column this week, economist Robert Frank proposed slapping a 6 percent sales tax on purchases between 6 p.m. on Thanksgiving and 6 a.m. on Friday in an attempt to stop the "arms race" of earlier and earlier sales.

Small retailers, meanwhile, are pushing so-called Small Business Saturday to woo customers who are turned off by the Black Friday crush. President Barack Obama even joined in, going book shopping on Saturday at a small bookstore a few blocks from the White House.

"A lot of retailers, independent retailers, are making the conscious decision to not work those crazy hours," said Patricia Norins, a retail consultant for American Express.

Next up is Cyber Monday, when online retailers put their wares on sale. But on Saturday many shoppers said they still prefer buying at the big stores, despite the frenzy.

Thomas said she likes the time with her sisters and the hustle of the mall too much to stay home and just shop online.

To her, the more pressing problem was that the Thanksgiving weekend sales didn't seem very good.

"If I'm going to get shot, at least let me get a good deal," Thomas said.

___

Associated Press Writers Julie Walker in New York, Christina Rexrode in Raleigh, N.C., John C. Rogers in Los Angeles and Terry Tang in Phoenix contributed to this report

Associated Press

Source: http://hosted2.ap.org/APDEFAULT/f70471f764144b2fab526d39972d37b3/Article_2011-11-26-Black%20Friday-What's%20To%20Blame?%203rd%20Ld-Writethru/id-77a65dea90c64931b64c29feeb91ff0f

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Pakistan stops NATO supplies after raid kills up to 28 (Reuters)

YAKKAGHUND, Pakistan (Reuters) ? NATO helicopters and fighter jets attacked two military outposts in northwest Pakistan on Saturday, killing as many as 28 troops and plunging U.S.-Pakistan relations deeper into crisis.

Pakistan shut down NATO supply routes into Afghanistan - used for sending in nearly half of the alliance's land shipments - in retaliation for the worst such incident since Islamabad uneasily allied itself with Washington following the Sept. 11, 2001 attacks on the United States.

Islamabad also said it had ordered the United States to vacate a drone base in the country, but a senior U.S. official said Washington had received no such request and noted that Pakistan had made similar eviction threats in the past, without following through.

NATO and U.S. officials expressed regret about the deaths of the Pakistani soldiers, indicating the attack may have been an error; but the exact circumstances remained unclear.

"Senior U.S. civilian and military officials have been in touch with their Pakistani counterparts from Islamabad, Kabul and Washington to express our condolences, our desire to work together to determine what took place, and our commitment to the U.S.-Pakistan partnership which advances our shared interests, including fighting terrorism in the region," said White House national security council spokesman Tommy Vieter.

U.S. Secretary of State Hillary Clinton and Pakistani Foreign Minister Hina Rabbani Khar spoke by telephone, as did General Martin Dempsey, the chairman of the Joint Chiefs of Staff, and Pakistani Chief of Army Staff General Ashfaq Parvez Kayani.

The NATO-led force in Afghanistan confirmed that NATO aircraft had probably killed Pakistani soldiers in an area close to the Afghan-Pakistani border.

"Close air support was called in, in the development of the tactical situation, and it is what highly likely caused the Pakistan casualties," said General Carsten Jacobson, spokesman for the International Security Assistance Force (ISAF).

He added he could not confirm the number of casualties, but ISAF was investigating. "We are aware that Pakistani soldiers perished. We don't know the size, the magnitude," he said.

Pakistan's Prime Minister Yusuf Raza Gilani said the killings were "an attack on Pakistan's sovereignty", adding: "We will not let any harm come to Pakistan's sovereignty and solidarity."

Pakistan's Foreign Office said it would take up the matter "in the strongest terms" with NATO and the United States, while army chief Kayani said steps would be taken to respond "to this irresponsible act".

"A strong protest has been launched with NATO/ISAF in which it has been demanded that strong and urgent action be taken against those responsible for this aggression."

Two military officials said up to 28 troops had been killed and 11 wounded in the attack on the outposts, about 2.5 km (1.5 miles) from the Afghan border. The Pakistani military said 24 troops were killed and 13 wounded.

The attack took place around 2 a.m. (2100 GMT) in the Baizai area of Mohmand, where Pakistani troops are fighting Taliban militants. Across the border is Afghanistan's Kunar province, which has seen years of heavy fighting.

"Pakistani troops effectively responded immediately in self-defence to NATO/ISAF's aggression with all available weapons," the Pakistani military statement said.

The commander of NATO-led forces in Afghanistan, General John R. Allen, offered his condolences to the families of Pakistani soldiers who "may have been killed or injured".

Dempsey's spokesman, Colonel David Lapan, could not confirm the closure of the Pakistani border crossing to trucks carrying supplies for ISAF forces. However, he noted that "if true, we have alternate routes we can use, as we have in the past".

POORLY MARKED

Around 40 troops were stationed at the outposts, military sources said. Two officers were reported among the dead. "They without any reasons attacked on our post and killed soldiers asleep," said a senior Pakistani officer, requesting anonymity.

The border is often poorly marked, and Afghan and Pakistani maps have differences of several kilometres in some places, military officials have said.

However, Pakistani military spokesman Major-General Athar Abbas said NATO had been given maps of the area, with Pakistani military posts identified.

"When the other side is saying there is a doubt about this, there is no doubt about it. These posts have been marked and handed over to the other side for marking on their maps and are clearly inside Pakistani territory."

The incident occurred a day after Allen met Kayani to discuss border control and enhanced cooperation.

A senior military source told Reuters that after the meeting that set out "to build confidence and trust, these kind of attacks should not have taken place".

BLOCKED SUPPLIES

Pakistan is a vital land route for nearly half of NATO supplies shipped overland to its troops in Afghanistan, a NATO spokesman said. Land shipments account for about two thirds of the alliance's cargo shipments into Afghanistan.

Hours after the raid, NATO supply trucks and fuel tankers bound for Afghanistan were stopped at Jamrud town in the Khyber tribal region near the city of Peshawar, officials said.

The border crossing at Chaman in southwestern Baluchistan province was also closed, Frontier Corps officials said.

A meeting of the cabinet's defence committee convened by Gilani "decided to close with immediate effect NATO/ISAF logistics supply lines," according to a statement issued by Gilani's office.

The committee decided to ask the United States to vacate, within 15 days, the Shamsi Air Base, a remote installation in Baluchistan used by U.S. forces for drone strikes which has long been at the centre of a dispute between Islamabad and Washington.

The meeting also decided the government would "revisit and undertake a complete review of all programmes, activities and cooperative arrangements with US/NATO/ISAF, including diplomatic, political, military and intelligence".

A similar incident on Sept 30, 2010, which killed two Pakistani service personnel, led to the closure of one of NATO's supply routes through Pakistan for 10 days. NATO apologised for that incident, which it said happened when NATO gunships mistook warning shots by Pakistani forces for a militant attack.

Relations between the United States and Pakistan were strained by the killing of al Qaeda leader Osama bin Laden by U.S. special forces in Pakistan in May, which Pakistan called a flagrant violation of sovereignty.

Pakistan's jailing of a CIA contractor and U.S. accusations that Pakistan backed a militant attack on the U.S. embassy in Kabul have added to the tensions.

"This will have a catastrophic effect on Pakistan-U.S. relations. The public in Pakistan are going to go berserk on this," said Charles Heyman, senior defence analyst at British military website Armedforces.co.uk.

Other analysts, including Rustam Shah Mohmand, a former ambassador to Afghanistan, predicted Pakistan would protest and close the supply lines for some time, but that ultimately "things will get back to normal".

(Additional reporting by Bushra Takseen, Saud Mehsud, Jibran Ahmad and Saeed Achakzai in Pakistan, Tim Castle in London, Warren Strobel in Washington and Hamid Shalizi and Christine Kearney in Afghanistan;

Writing by Augustine Anthony, Chris Allbritton and Emma Graham-Harrison; Editing by Andrew Roche and David Stamp)

Source: http://us.rd.yahoo.com/dailynews/rss/india/*http%3A//news.yahoo.com/s/nm/20111127/india_nm/india607427

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